Instant Money Transfer Between MeghnaPay & City Bank Account

 

  1. Is it possible to transfer money from MeghnaPay to any City Bank Account?
  • MeghnaPay customers can transfer money to any City Bank Account instantly.
  1. Is it possible to transfer money from City Bank Account to any MeghnaPay Account?
  • You can transfer money from Citytouch to MeghnaPay wallet instantly.
  1. Is transfer money to City Bank account service available at both MeghnaPay App and USSD Platform?
  • Currently, Money transfer to City Bank account from MeghnaPay account is available only from MeghnaPay App
  1. What is the process of transferring money from MeghnaPay Account to City Bank Account through MeghnaPay App?
  • Login to “MeghnaPay” App
  • Tap on “Transfers” menu in app home screen
  • Select “Instant Bank Transfer” from the list
  • Select “The City Bank” from the list
  • Enter or select City Bank Account Number correctly and tap on ‘Next’ button.
  • Check City Bank Account Number and Account Name & set a “Nick Name” for beneficiary management.
  • Select “Source Account” & Enter “Amount” & MeghnaPay “PIN” and Tap on ‘Next’ button.
  • In the confirmation page, check transferred amount details and Tap on Confirm
  • Customers will receive transaction confirmation SMS.
  1. How to transfer money from Citytouch to any MeghnaPay Account?

Beneficiary Management in Citytouch:

  • Login to “Citytouch” Platform
  • Tap on “Beneficiary Management
  • Select “MFS Transfer” as Type of Transfer.
  • Click on “Add Beneficiary”
  • Select “MeghnaPay” as MFS, set “Nick Name” of Customer, Enter “MeghnaPay Account Number’’ (mobile number) and tap next.
  • Check and Confirm details of entered Nick Name and Account Number. Tap Confirm.
  • Select a City Bank account/Card Information and Enter Card PIN and click on Add.

 

 Transaction Initiation from Citytouch:

  • Login to “Citytouch” Platform
  • Tap on “MFS Transfer” from Home.
  • Select “MeghnaPay” as MFS & “MeghnaPay Account” from Dropdown.
  • Select your “City Bank Account/Card” from Dropdown.
  • Select or Enter “Transfer Amount
  • Enter “OTP” that received from City Bank & click on Submit.
  • Check transaction details and click on “Confirm” to finalize the transaction.
  1. What is the minimum amount that customers can transfer from MeghnaPay account to City Bank and Citytouch to MeghnaPay Account in a single transaction?
  • Minimum BDT 100.
  1. What is the maximum amount that customers can transfer from MeghnaPay account to City Bank & CityTouch to MeghnaPay Account in a single day and in a single transaction?
  • For MeghnaPay to City Bank Account, customers can transfer maximum BDT 50,000 daily/per transaction.
  • For Citytouch to MeghnaPay Account, customers can transfer maximum BDT 50,000 daily/per transaction.
  1. What is the maximum amount that customers can transfer from MeghnaPay account to City Bank and Citytouch to MeghnaPay Account in a month?
  • Customers can transfer maximum Tk. 3,00,000 monthly.
  1. Is there any service charge applicable for transferring fund from CityTouch to MeghnaPay Account?
  • No, MeghnaPay will not charge for Citytouch to MeghnaPay Account transfer transaction.
  1. What is the charge for Transferring fund from MeghnaPay to City Bank Account using MeghnaPay App?
  • 1% (minimum Tk 5) charge on transaction amount is applicable for transferring money from MeghnaPay to City Bank Account using MeghnaPay App.
  1. How long it requires to adding the balance in requested Account?
  • Money will be added to requested account instantly.

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