Card’s Safety & Security:

  • Avoid sharing any personal information related to your card, such as the Card number, PIN, CVV or Expiry date, with anyone else.
  • Always ensure that your card stays within your sight whenever you use it at any outlet.
  • As a precaution against fraud, consider deactivating the international part of your card as soon as you return from abroad.
  • To prevent unauthorized ATM/POS transactions, it is advisable to keep your card and PIN separate from each other.
  • Before making any online transaction, check that the website is secure and safe.
  • If you make a reservation or booking using your card, be sure to cancel the transaction in accordance with the cancellation policy if you do not use the service. Failure to do so may result in the transaction appearing on your statement.
  • Keep the help desk numbers of your card issuer at hand in case of any emergency.
  • If you return your card to the bank, make sure to destroy it by punching or cutting it into pieces.
  • Always sign your card on the signature panel located on the back using a permanent ink pen.
  • Store your PIN or other security number in a secured place other than your wallet or any common/shared location.
  • To minimize the risk of fraud or theft, only carry the cards that you intend to use.

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